FAQs
Delivery & Returns YUYU Australia
Delivery Options
We ship Australia-wide using Australia Post and trusted couriers.
| Service | Price (from) | Estimated Delivery |
|---|---|---|
| Standard | $9.95 | 3–7 business days |
| Express | $14.95 | 1–3 business days |
Prices calculated at checkout based on your postcode and order size. Remote areas may incur extra fees.
Processing Time
- Orders placed before 11:45 AM AEST → processed same business day
- After 11:45 AM, weekends, or public holidays → processed next business day
Business days exclude Australian public holidays and weekends.
Free shipping on orders over $100 (standard only).
Track Your Order
You’ll receive SMS & email updates from the courier if you provided a mobile number at checkout.
Need your tracking number? → Email info@yuyurecovery.com.au with your order number — we’ll reply ASAP.
Returns
See our full Returns & Exchanges Policy for details.
Change of mind? Return unused items within 30 days — you cover return postage.
Faulty or damaged? Free return + full refund or replacement — we cover the cost.
Questions? Email info@yuyurecovery.com.au — we’re here to help.
Last updated: November 2025